Redefining Senior Living

 
 
 
 
  EXCELLENT  
  
 Based on 42 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie Hedges 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wonderful!  Mary the community director is wonderful
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Karras 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The care my mother gets at Elite is very comforting and remarkably first class! The staff is impeccable, very attentive, and down right professional! Kudos to Leah Caputo’s leadership their most capable and caring Executive Director!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Angela Delgado 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience here has been top-notch. The team at Elite ALF truly cares about their residents. This I have witnessed time and time again. Your family will be cared for very well here. I am very pleased with my experiences at this facility. ❤️
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jerjuan Toles 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The Elite Alf at Naples hands down has to be one of the many companies in which I would have to say genuinely cares, and when anything stands in the way of the service and or care someone takes care of the issue at hand, Leah Caputo came into this community with a mountain in front of her and she has been able to do amazing work within this community, deficiency from, and has been able to elevate the level of service and care in which are the two proponents in which matter the most. JJ and Leah collectively have done a great job building the community back better, fostering those effective connections, the future is bright for this community.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michael Oliver 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Kind, patient, and professional.  Each patient has unique needs and they are right on top of it. My mom has at last found the home she needed and is in loving capable hands.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kathy Rich 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff are caring  and well trained in dementia care.  It is great the residents are free to take a walk or just enjoy sitting on the porch.  They are safe and are well fed...great chef!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Deana Abeln 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
After careful consideration and months of disappointment with Dad's care with a prior facility located in Naples, I decided to move my Dad into The Opal at North Naples. I am so thankful I did. The staff was very upfront and informative during the onboarding process. I was given the Assistant Directors cell phone number, so if I had any questions or issues during or after hours I could text or call her, enabling us to communicate his transition throughout the day or night if necessary. That is unheard of anywhere else. Yes Margaret, truly responds to me in a timely manner, very reassuring, she truly cares. She checked on Dad and myself everyday for the first week to ensure a successful transition for me and Dad both. Acknowledging how hard and scary it is moving your loved one. The nursing staff is a breath of fresh air, their interaction with me, my family and Dad has been outstanding. The maintenance personnel even came by to introduce herself and did a great job getting his room ready in a short amount of time. The Doctor and Head Nurse met with us move in day to go over his needs and med list, making the transition very pleasant and reassuring. From the day he moved in they all have been tentative to Dad's needs, his mobility and interactions have improved greatly. He has started to participate in the activities which was zero at the previous facility and the smile on his face and the tone of his voice when I visit is proof he is happy. He is always clean and very comfortable, which is a big change from his facility before coming to The Opal. His room and belongings are kept clean on a regular basis, the dining area and shared living space are so beautiful, decorated, well kept and accommodating, we absolutely just love the memory box outside his bedroom door. The activities Director, sends me photo's and texts when Dad participates in pet therapy and other group events, there is something to attend virtually every day, she sends me pictures allowing me to see how well he's doing when I am not able to attend or visit. They allow the residents to go outdoors in a very secure area which has improved my Dad's ability to feel Independent. I absolutely love the smaller cottage style living, perfect for Dad as the previous memory care facility was too large, appeared to look like a hospital, rather than a place of residence and at The Opal he just feels safe, so important for memory care residents and their families. Dad is also walking on his own with his walker again, before he moved to The Opal he was mostly in his wheelchair or sleeping. The staff speaks to him like a person not a patient. I contribute their specialized care to improving his level of depression, in a very short amount of time, as he struggles with depression suffering from Alzheimer's disease. Their secluded yet easily accessible location gives you the feeling of peace. It has been a blessing for Dad and my whole family, that we found The Opal at North Naples. Thank you! Deana
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leslie Zaruba 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We (us kids) feel like we've won the lottery by getting our mom into Opal. Kind, Caring, compassionate staff take care of moms every need. It is a very energetic residence, with lots of daily activities (music, pet therapy, bingo, etc.). Mom loves the outdoors and is free to roam the beautiful courtyards at her desire. the cottages are warm and open. They set up like a real home.  We love the Opal for our mother. Thank you to all of you at the Opal.